State Farm® Insurance Agent Amanda Procenti
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Harrison
November 14, 2024
5
out of
5
rating by Lisa Harrison
"Bobbie was amazing helping me to change insurance coverage on 2 aging vehicles. Wonderful customer service!"
Tiffany Strader
November 13, 2024
4
out of
5
rating by Tiffany Strader
"Amanda takes the time to insure things are correct and that we receive the best offers State Farm can provide. She is very polite and professional to deal with. We really enjoy doing business with her. We would recommend her to anyone needing insurance."
We responded:
"Tiffany, we appreciate your review so much. We know you came to us frustrated with the insurance industry & we aim to provide you with the kind of transparency & service that you deserve. Thank you for bringing us your business!"
ROBERT SNELLENBERGER
October 29, 2024
5
out of
5
rating by ROBERT SNELLENBERGER
"Very informative and helpful , saved us a lot of money.!"
We responded:
"Hi Robert, thank you so much for your kind words! We’re thrilled to hear that you found our services informative and helpful. Saving you money is always our goal, and we’re glad we could assist you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
Bridgette Kay
October 26, 2024
5
out of
5
rating by Bridgette Kay
"she was very attentive and cared about what we had to say!!"
We responded:
"Bridgette, thank you for taking the time to leave a review! Attentiveness to your needs is the foundation for great relationships & excellent service. That's what we strive for everyday! We are thankful that you have chosen to trust us with your insurance needs & we look forward to be there for you."
Samuel Hernandez
October 17, 2024
5
out of
5
rating by Samuel Hernandez
"From the moment they answer the call, you feel so welcomed. Their knowledge and professionalism is at the highest levels. I appreciate the education and saving money. Great group! Thank you all are the best! Amber welcome to the team you fit right in you are everything mentioned above and more your enthusiasm upon answering the call and through is your gift! thank you taking on my task and going the extra mile with it your knowledge and patience shines through! Thanks again Sam"
We responded:
"Hey there Sam! We think you're the best too! Thank you for all the laughs you give us! We are proud to give you the top notch service you deserve! "
Taylor H
October 16, 2024
5
out of
5
rating by Taylor H
"This is the best insurance agency I have ever worked with so far. Working with Bobbie - I have never been so pleased and happy with my new insurance. I got everything I needed and Bobbie made it clear and easy. I hope this is a long lasting relationship. I have never been excited about insurance before...Would highly recommend."
We responded:
"Taylor, you are a pleasure to work with & this review made us a little emotional. Everyone deserves to be well taken care of & cared FOR by their Insurance Agent. We really try to prioritize building relationships that translate into great customer experiences, and we are so happy to be able to serve you here at Amanda Procenti State Farm. "
Danny Willingham
October 11, 2024
5
out of
5
rating by Danny Willingham
"I like to thank them for their help. I’ve gave them three homes to estimate my insurance on third one was a charm. And they did a wonderful job and all three"
We responded:
"Thank you for your review Danny! WE APPRECIATE IT!"
Linda Merkel
September 10, 2024
5
out of
5
rating by Linda Merkel
"Bobbie’s attention to detail and her knowledge of what we were hoping to accomplish was comforting not only did i feel comfortable but that she also had a deep passion for what she was doing in helping clients achieve the success they were seeking. Amanda and her team are definitely worth checking out, They will go that extra mile to see you are served. Thank you!"
We responded:
"Linda, we appreciate you. We always strive to do our best & to treat our customers with the respect & courtesy they deserve. Thank you for taking the time to leave us such a nice review. "
Henry Carter
September 6, 2024
5
out of
5
rating by Henry Carter
"Bobbie helped me and did a fantastic job. She was always eager to help and kept me informed on everything that was going on."
We responded:
"Henry, thank you so much for your kind words! We’re thrilled to hear that Bobbie provided you with fantastic service. We pride ourselves on keeping our customers well-informed and eager to assist, and it’s wonderful to know that Bobbie exemplified these values. We’ll be sure to pass along your compliments to her. Thanks again for sharing your experience!"
lesley gillum
August 26, 2024
5
out of
5
rating by lesley gillum
"Angel and Bobbie who are in Amanda’s office are so professional and helpful! We needed homeowners insurance for a house we are buying and Angel was there to help. At the same time, we needed to switch our auto policy over to this state after moving back from another state. We had a not-so-great experience with the agent in the other state when the state asked us to verify our coverage when my husband got a speeding ticket. That put us in a real bind and we were stuck! Bobbie was instrumental in advocating and going above and beyond to make sure this got done for us so that we could take care of business on our end! We COULD NOT HAVE done it without her! We are SO GRATEFUL for her willingness to persistently pursue what we needed until it was done! Amazing service! Amazing empathy, too! She really understood what we were going through and was so dedicated to helping! They have earned our loyalty!"
We responded:
"Lesley, this might be the best review we've ever received. We are so thankful that you & your husband came to our office after so many frustrations. It's so frustrating when we hear about experiences like yours, and we are so happy that we could step into this situation, resolve it, and take some stress off of your shoulders. We do believe in Taking Care of Business...and taking Extra Care of the people who trust us with their business. You reach out anytime. We are here for you."
Timmy Hiatt
August 20, 2024
5
out of
5
rating by Timmy Hiatt
"Jessy did great, got me an amazing deal! So glad I switched"
We responded:
"Timmy, thank you for the great review. Jessy is such a great guy & such a great addition to the Amanda Procenti State Farm Team! We appreciate you & are so happy that you are trusting us to take good care of you! Come back in and pet Henry anytime!"
Joe Garner
August 16, 2024
5
out of
5
rating by Joe Garner
"Jessy did great"
We responded:
"Joe, thank you for taking the time to leave Jessy a 5 Star Review! He's such a welcome addition to the team & we are so happy that you had a great experience!"
Nora Willman
August 8, 2024
5
out of
5
rating by Nora Willman
"Excelent customer service."
We responded:
"Nora, thank you for taking the time to leave us a 5-Star Review. We believe in listening to our customers, caring about them, & serving them well - whether it's finding ways to save, or tailoring a policy just right to meet your needs. YOU deserve that kind of care & attention! Feel free to call with questions anytime. We're here for you & you are appreciated."
maddie woods
August 5, 2024
5
out of
5
rating by maddie woods
"it was lovely! all smiling faces and very helpful!"
We responded:
"Hi Maddie thank you for choosing us to help you with your insurance! We loved seeing your smiling face too!"
Kikky Westman
August 5, 2024
5
out of
5
rating by Kikky Westman
"Bobbie was great! Super nice and helpful!!"
We responded:
"Kikky, Bobbie thinks you're pretty great too. ;) Thank you for the great review."
Jason Bell
August 1, 2024
5
out of
5
rating by Jason Bell
"Bobbie is the lady I delt with on multiple occasions. She was knowledgeable and willing to assist me with all my insurance needs. I could go on for a long time and write a book. However it comes down to the same thing, "Call Bobbie" ask your questions and get the plan with the options you need."
We responded:
"Jason, thank you for leaving Bobbie such a great review. Our Agency always strives to put people first and spend the time to care for our customers. We appreciate you!"
Ceara Jackson
July 15, 2024
5
out of
5
rating by Ceara Jackson
"Angel was excellent! She was timely and efficient, and I appreciated her can do attitude."
We responded:
"Ceara, we are so happy to hear about your great experience with Angel. She is a problem solver & does such a great job listening to our customers & finding solutions. Thank you for trusting us with your insurance needs & for taking the time to leave us a 5-Star Review! We appreciate you."
Zane Delano
July 15, 2024
5
out of
5
rating by Zane Delano
"Holly was very knowledgeable and professional. She took care of all my questions and concerns. Great experience!!!"
We responded:
"Zane, thank you for taking the time to leave Holly a great review! She works hard to listen to your concerns and find solutions. We appreciate you are so happy you had a great experience. "
Beth Watson
July 14, 2024
5
out of
5
rating by Beth Watson
"Holly was amazing, informative, calm and effective. Thank you."
We responded:
"Beth, thank you for the 5 Star Review! We appreciate you."
Rogelio Solorzano
July 12, 2024
5
out of
5
rating by Rogelio Solorzano
"Good"
We responded:
"Rogelio - thank you for taking the time to leave our agency a 5 Star Review! We appreciate you!"
Richard L Shrout
July 10, 2024
5
out of
5
rating by Richard L Shrout
"She was very nice and professional very well informed a nice lady and Henry also was nice"
We responded:
"Richard, thank you for taking the time to leave such a nice review. We always strive to meet our customers with the kind of transparency, knowledge, and care that leaves them feeling empowered to make informed decisions. We appreciate you, and Henry looks forward to seeing you again soon!"
Jennifer Hardin
June 12, 2024
5
out of
5
rating by Jennifer Hardin
"Good customer services are hard to come by these days. So when I receive great customer service, I feel an obligation to let consumers know. I appreciate the crew Amanda Procenti has. Dylan and Angle are always quick to help and encouraging to work with. Just had the pleasure of an interaction with Bobbie Lancaster. It’s this interaction that causes me to spend time to share. Amanda I have to say… Thank you for hiring such great people for your team! Bobbie is a very pleasant addition to the Amanda Procenti team!"
We responded:
"Jennifer, thank you for taking the time to share your experience with Bobbie today. Our team really does care about every one of our customers & we try our best to show them that care by listening intently & responding with prompt & excellent service. That's what being a "Good Neighbor" is all about. So glad we get to be there for you & yours. We appreciate you."
Shawn Robertson
June 3, 2024
5
out of
5
rating by Shawn Robertson
"Angel is very Prompt and precise when getting back with me on a quote. I will be Recommending her to family and friends.."
We responded:
"Hi Shawn and thank you for leaving such a great review for Angel. She is such a valued member of our team & her precise attention to detail has led to great policies for our customers. We appreciate you! Feel free to reach out anytime."
Monica Jorgensen
May 29, 2024
5
out of
5
rating by Monica Jorgensen
"Bobbie walked us through every step of the process and made it seamless all while saving us a significant amount of money!"
We responded:
"Monica, this is Bobbie & thank you so much for the great review. I was THRILLED to see how much money State Farm could save your family! We will be here for you all when you need us, so feel free to reach out anytime. You are appreciated & we look forward to serving you well."
Rhonda Schroeder
May 24, 2024
5
out of
5
rating by Rhonda Schroeder
"Amanda is a wonderful agent. She reaches out to keep you updated about your policies. Love working with her to keep my home , vehicle and myself protected."
We responded:
"Rhonda, Thank you for the wonderful review. Life is always changing & we want to make sure your insurance is keeping pace. So glad that we were able to connect to make sure your coverage is right for this season of your life. Thank you for trusting us with your insurance needs. We appreciate you!"